Human Resources and Operations Manager

Hiring Range (annual): $110,200 - $137,750

Salary Range (annual): $110,200 - $165,300

Position Summary:  The Town of Vail is seeking a high energy leader in Human Resources, to further build and grow our cohesive HR team!   In this position, you bring your in depth understanding (practical) of HR standard process, with the focus on creating organizational process, structure and framework.  You will be responsible for our HR Team Development and blending the space between daily operations and the vision of our future. Today we are in a space of growth and change, looking for leadership to step in and guide, build and then enhance our current programs.  You will have direct impact and accountability for our new HCM, with Workday experience preferred!    

The HR Manager is responsible for broad-base human resources oversight in multiple functional areas and projects including leading the full cycle talent management including hiring, retention & employee satisfaction, employee relations, compensation, benefits, learning and development programs. This role contributes to the development of HR department and organizational goals, objectives, and systems to help devise strategies to constantly support the organization’s effectiveness and the engagement of employees. This position provides key recommendations and implementation of decisions on total rewards strategies, benefit planning, budget planning and organizational compliance responsibilities. 

The Human Resources Manager duties include, but are not limited to:

• Supervise administrative and professional staff to ensure effective program management and compliance with legal standards.
• Serve as a consultant and coach to managers on talent acquisition and employee experiences.
• Lead organizational development initiatives and training programs to promote cultural and service excellence.
• Cultivate internal and external relationships for effective service delivery and performance metrics.
• Ensure organizational compliance with local, state, and federal regulations.
• Provide guidance to leaders on employment, performance management, and policy adherence.
• Manage total compensation program and benefits administration.
• Develop and communicate compensation policies and conduct market analysis.
• Oversee leave of absence programs and ensure accuracy and positive employee experience.
• Lead department goal setting and professional development initiatives.
• Investigate and resolve complaints, or work with legal counsel on complex issues.
• Drive organizational and HR initiatives to meet evolving needs.
• Innovate department processes and policies to enhance employee engagement and value.
• Manage recruitment processes to attract diverse talent and enhance employer brand.
• Engage with local community and HR organizations to stay abreast of industry trends.
• Develop and implement communication programs to align organizational goals and enhance employee engagement.
• Analyze internal HR metrics to inform departmental strategies and goals.
• Maintain job requirements and descriptions in collaboration with department leaders.

Vail is a guest service oriented and resort destination community. We realize that to set the standard for world-class alpine resorts, our employees make all the difference!  That is why we are looking for passionate individuals who strive for excellence in all that they do.  Qualified applicants must possess comprehensive knowledge in human resources practices, policies, and procedures, coupled with adept handling of employee relations issues through analytical problem-solving.  Priority in the ability to demonstrate discretion in managing sensitive matters, interpret guidelines effectively, and excel in planning and executing projects and events. Their strong communication skills facilitate group facilitation and training, alongside the ability to maintain confidentiality and exercise sound judgment. Additionally, they exhibit coaching capabilities, teamwork skills, and a proactive leadership style.

In addition they must meet the following requirements:

• BS/BA in Human Resources or closely related field.  Master’s degree preferred. 
• Minimum of seven (7) years of exempt level progressively responsible Human Resources experience in multiple disciplines.  At least two (2) years of HR Supervisory experience or experience in a leadership role is essential. 
• PHR  or SHRM-CP certification or equivalent expected.  SPHR or SHRM-CSP recommended. 
• An equivalent combination of education and/or experience may be considered.  

Are you interested in living and working in Vail, CO?  Vail, which is centrally located in the Rocky Mountains, offers easy access to Denver (100 miles to the east) and is surrounded by the White River National Forest, offering world class outdoor activities in summer and winter (skiing, snowboarding, hiking, biking, white water).

When asked, most of our employees say that working for the Town of Vail feels like family.  Our values-based culture is nurtured by the employees’ strong desire to foster teamwork, take ownership in Vail’s future and an overall pride for serving their community.  Let’s not forget that our efforts not only benefit the community but also allow us to enjoy the spectacular amenities and culture in the Vail Valley which we call home! To find out more about our community, please visit our website www.vailgov.com and click on Vail Information.

The Town of Vail offers an excellent benefits and compensation package to our Full-time employees. This includes health and dental coverage, town-funded retirement, 457 pre-tax savings plan, life/survivor insurance, tennis pass, golf pass and other ski pass/wellness benefits. 

What’s more, the town offers many other benefits to help employees make Vail their “home” including employee housing options, home buyer/renter assistance programs, day care assistance, education reimbursements, professional development opportunities and much, much more.